Flip UltraHD - It's Not Just Me Who Has Problems With It

Synopsis: My last article, Flip UltraHD - It Doesn’t Just Work, must have struck a chord because it’s been the most popular article on the site since I posted it. Judging by the search strings I’m seeing that land people on the sawdust website, it’s clear others are having some of the same issues. Here’s a sampling of FlipHD related searches I’m seeing hit sawdust:

"flip ultra hd An error occurred while interacting with your camcorder. Please make sure your camcorder is connected to your computer."
"flip ultra hd charging paused"
"flip firmware ultrahd"
"Flip ultraHD check battery pack error"
"flip ultra hd, battery doesn't charge"
"flip ultrahd upgrade"
"why does the flip ultrahd say check battery pack?"
"check battery pack charging paused Flip UltraHD"
"Error code: 27, 2 An error occurred while interacting with your camcorder. Please make sure your camcorder is connected to your computer. Error removing file '/Volumes/FLIPVIDEO/System/VIEWER/FlipShare.ico'. Thread info: Upgrad",1,1.1,""
"flip camcorder error code 27,2"
"flip ultrahd firmware version"
"why doesn't my flipshare camera always come out HD
"flipshare 4.5",
"how much time left on flip ultra hd battery"
"Flip ultraHD battery doesn't charge"
"flip video problems"
"flip cam error 27,2"
"flip video error 27,2"
"Flip Error code: 27, 2" Read More...

Flip UltraHD - It Doesn't "Just Work"

Synopsis: I recently bought a Flip UltraHD after reading many good reviews for it. However, my experience with this device was completely different. The bottom line is that I could never upgrade the firmware in the device on either Windows or OS X. I wasted a lot of time with Flip's tech support. After having installed the latest FlipShare desktop software, the tech support had me download it all again (115MB), uninstall everything, reinstall it. There were some real surprises, too, like no reset switch...if you want to hard reset the UltraHD, you have to pull the battery and wait 2 days (not joking.) Read More...
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